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October 29.2025
2 Minutes Read

NJAW’s New Operations Center in Washington: A Future-Ready Commitment to Service

Group standing with shovels at NJAW new operations center groundbreaking.

A Landmark Investment in Infrastructure

On October 28, 2025, New Jersey American Water (NJAW) broke ground on a state-of-the-art operations center in Washington, Warren County, marking a pivotal moment for local infrastructure development. Spanning over 22,517 square feet and designed by McKernan Architects & Associates, this new facility is set to enhance service reliability for over 31,000 customers across Morris and Warren counties.

Commitment to the Community

The event, attended by key local officials including Assemblyman Erik Peterson and Washington Borough Mayor Louann Cox, featured heartfelt messages about NJAW's lasting commitment to community welfare. President Mark McDonough emphasized that this investment represents their promise to uphold high-quality service for customers while also aiming for future growth.

Deep Roots in Washington

NJAW's relationship with the Washington community reflects more than just a business transaction; it signifies deep-rooted partnership. For over a decade, employees have generously volunteered their time to maintain local parks and have actively contributed to various local events. Mayor Cox noted that this dedication has solidified NJAW as a trusted partner.

Economic and Environmental Implications

Once operational, the new center will also generate approximately $95,000 in annual property taxes for Washington Borough, reinforcing NJAW’s significant role in the local economy. Furthermore, the construction is expected to create local jobs and bolster the regional economy while ensuring continued high-quality water service.

Future Prospects: Strengthening Local Infrastructure

With construction set to begin in November 2025 and completion anticipated by December 2026, the center aims to provide a proactive approach to water utility management. The significance of such infrastructure cannot be overstated—especially in an era where reliable water access is critical. This project not only supports current needs but also prepares NJAW for anticipated future demands in Northern New Jersey.

This groundbreaking initiative showcases how utility companies can shape and enhance community life. As NJAW continues to prioritize service, innovation, and community welfare, residents in Sussex County, Andover Township, and other parts of Northern New Jersey can feel confident in the future of their water supply.

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