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October 02.2025
2 Minutes Read

Kearny Financial Partners with The Lab Consulting to Enhance Client Experience and Efficiency

Kearny Bank interior displaying logo and workstations, partnership atmosphere.

Transforming Financial Services: Kearny Financial’s Strategic Leap

Kearny Financial Corp. has taken a significant step towards enhancing its operational effectiveness by announcing a partnership with The Lab Consulting. This alliance aims to boost workflow efficiency and ultimately improve the client experience through automation and innovative process improvements. As Craig Montanaro, President and CEO of Kearny Financial, highlighted, the future of the institution depends on operational agility and a commitment to serving clients effectively.

Pioneering Automation in Banking

The collaboration with The Lab Consulting marks a critical shift in how Kearny Financial approaches operations. By integrating Robotic Process Automation (RPA) and AI-driven document processing, Kearny seeks to eliminate repetitive tasks and significantly reduce processing time. This strategic initiative is designed not only to streamline back-office functions but also to elevate the overall client experience, ensuring faster response times and increased satisfaction.

The Road to Sustainable Growth

The Lab Consulting plans to implement a comprehensive, multi-phase methodology that includes workflow orchestration, data analytics, and client experience optimization. With the aim of achieving measurable changes within the first year, the partnership is expected to lead to reduced operational expenses and greater capacity for generating revenue. As Chris Wilds, Director of Automation at The Lab Consulting, mentioned, this collaboration will facilitate rapid improvements that are scalable across Kearny’s operations.

Building a Future of Efficiency and Client-Focused Service

While concerned about the evolving landscape of the financial sector, Kearny Financial is well-positioned to embrace technological advancements that promise enhanced operational efficiency. With approximately $7.7 billion in assets and a commitment to innovation, the company’s strategic partnership embodies a forward-thinking approach that prioritizes both financial health and client satisfaction.

The Community Perspective: Investing in Local Financial Health

With 43 branches serving Northern and Central New Jersey, both Brooklyn, and Staten Island, Kearny Financial is already a familiar name in the community. This partnership not only signifies a metamorphosis within the institution but also promises to enhance its service offerings to customers in those regions. By investing in modern technology, Kearny is assuring its stakeholders of a more efficient, client-centric service that empowers the local economy.

In summary, Kearny Financial’s partnership with The Lab Consulting heralds a new chapter in financial services. By embracing automation and process enhancements, the bank aims to streamline its operations and improve customer interactions. This proactive approach demonstrates how financial institutions can adapt to the demands of a rapidly changing industry, ultimately presenting a brighter future for both the organization and those they serve.

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01.16.2026

Meet Jersey City’s New Leadership Team: Committed to Community and Change

Update The Future of Jersey City: A Leadership Team Built for Change Jersey City has a new mayor, James Solomon, and with him comes a fresh team of dedicated individuals ready to tackle the pressing issues facing the community. Just sworn in on January 15, 2026, Mayor Solomon is committing to substantial changes with an office that echoes the pulse of the city and promises to prioritize its residents. "From day one, this administration will be focused on delivering results for the people of Jersey City," Solomon stated with determination. Meet the Team: Diverse Backgrounds and Shared Goals At the helm of this administration is Chief of Staff Laura Bustamante, whose ethos is clear: it's about action, not titles. Bustamante emphasizes accessibility and dedication as she leads the team toward a more affordable Jersey City. Each appointed member brings a wealth of experience and local insight, critical for fostering community-focused governance. Among the leadership team is Isaac Smith, a passionate advocate for local resident welfare. As Senior Policy Advisor, Smith will leverage his history of community engagement to push for legislation that directly impacts residents' lives—particularly the affordability crisis that resonates with him personally. "The affordability crisis isn’t abstract to me; it’s my neighbors, my family, my community," he insists. Strategic Partnerships for Greater Impact Another key figure, Stu Thomas, serves as Senior Advisor for Inter-Governmental Affairs. His role revolves around cultivating relationships with various levels of government, a crucial task for ensuring that the mayor’s agenda translates into meaningful action. "Jersey City is strongest when working across partners at the local, county, and state levels," he explains, outlining his commitment to collaborative efforts that lead to real wins for residents. Organizational Efficiency: A Top Priority Kaitlyn Gavin, Director of Operations Scheduling, will focus on keeping the administration organized and accountable. Gavin, who played a pivotal role in Solomon's campaign, is eager to bring the same energy to her new responsibilities. "This administration made big promises to Jersey City, and we will ensure we’re efficient every single day to keep them," she stated firmly. Making Community Connections Michelle Pérez, as Aide to the Mayor and Special Projects Manager, emphasizes the importance of connecting with the community through effective project coordination. With previous experience in high-level government roles, Pérez aims to implement initiatives that not only meet governmental standards but are also tailored to the unique needs of Jersey City’s residents. Conclusion: A Commitment to Jersey City Residents The leadership assembled under Mayor James Solomon is a testament to the voters' desire for change. Each team member's dedication to their hometown is palpable and creates a narrative of hope and renewal for Jersey City. As they begin this journey, their collective experiences will be pivotal in shaping a future that is not only prosperous but inclusive for all community members. As Jersey City residents, embracing this new administration provides a chance to engage with local government and advocate for what truly matters—ensuring that the voices of all, including those from Sussex County, Andover Township, and beyond, are heard and valued. Together, we can support our community leaders in their quest to turn promises into action.

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Patrick Dunican's Transition: A Leap Forward for Connell Foley LLP

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